Statistics
Conversations, popular topics and your most-used sources – with CSV export.
For businesses
Answer customers while they’re still on the page.
CleverChat answers questions about products, delivery and returns from your own pages – around the clock. It captures leads and hands the chat to a colleague when a person is needed.
- 14 days free
- No credit card
- No technical skills needed
- Answered
Can I return an item after three weeks?
Answer from your returns policy, with link - Lead captured
Quote for 20 users
Name, company and email sent to sales - Handed over
The customer asked for a person
A colleague took over the chat
Examples
One chatbot. Lots of jobs off your plate.
Examples of what CleverChat can take care of on your website.
Example: customer service
Opening hours, prices, subscriptions and how-to guides – answered straight away, in your own tone.
Customer: How do I cancel my subscription?
CleverChat: You can do that under “Subscription” in your profile. Here’s the step-by-step guide.
- Answer from your own pages – with a link
- Suggested follow-up questions keep the customer moving
Example: online shop
Delivery, returns and product questions – while the item is still in the basket.
Customer: Can I return something I’ve had for three weeks?
CleverChat: Yes, as long as it’s unused and within the return period. Here’s the returns form and the guide.
- Answer based on your terms of sale
- Change your terms, and the answers follow
Example: leads
A flow asks about the customer’s needs, fills in a form with them and emails it to you – or passes it on to your systems.
Customer: Can you give me a quote for 20 users?
CleverChat: Happy to. Could I have your name, company and email, so one of our sales team can get in touch?
- Form completed in the chat
- Emailed to sales
Example: live chat
When a customer wants a person, a colleague takes over the chat in the platform. If nobody is online, the chat follows the route you have set up. Live chat is an add-on for Medium and Enterprise.
Customer: Can I chat with a real person?
CleverChat: Of course. I’m passing the chat to a colleague now.
- Your colleague gets a browser notification
- The whole conversation comes along
Example: internal knowledge
A chatbot for your staff that knows your SharePoint and TopDesk – so fewer questions end up with IT and HR.
Employee: How do I set up an out-of-office reply in my email?
CleverChat: It’s in your IT guide. Here are the three steps – and the link to the full article.
- Answer from your own knowledge base
- One less ticket for IT
Get started
Up and running without a developer.
Start with your website and build on it when you’re ready.
-
1
Sign up for free
A 14-day trial – no credit card needed.
-
2
Point it at your content
Website and documents. No FAQ lists to maintain.
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3
Choose tone and welcome
Describe how it should write and what its first message should be.
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4
Add it to your site
One line of code – as a bubble in the corner or embedded in a page.
Learns from what you already have.
Your website is re-read automatically, so the answers keep up when you change something. Want answers in your search box too? See CleverSearch
Website
Word, PDF and text
SharePoint
TopDesk
Colibo
API and JSON
Insight
See what your customers are asking.
Every conversation becomes knowledge you can use – on your website and in your business.
Thumbs up and down
Customers rate the answers, so you can see where your content needs work.
AI analysis of every conversation
Sentiment, satisfaction and whether the issue was resolved – without reading every chat.
Free trial
Try CleverChat free for 14 days.
€0 for 14 days
Try it free
- Full access for 14 days
- No credit card
- Learns from your website
- Conversation statistics
- GDPR-compliant
Small Business
For smaller organisations with one chatbot.
€199/month
Buy now
- 1 chatbot on your website
- 400 answers/month
- 2,000 pages of content
- 1 source
- Statistics and AI analysis
- GDPR-compliant
- Support
Add-ons
- File and image analysisPay as you go
- 1 extra chatbot€20/month
- 5 extra sources€94/month
- 5,000 extra pages of content€28/month
- 1,000 extra answers€114/month
Medium Business
For more chatbots, sources and conversations.
€535/month
Buy now
- 3 chatbots
- 2,000 answers/month
- 5,000 pages of content
- 3 sources
- Statistics and AI analysis
- GDPR-compliant
- Support
Add-ons
- File and image analysisPay as you go
- Live chat with your staffAsk for a price
- 1 extra chatbot€7/month
- 5 extra sources€67/month
- 5,000 extra pages of content€14/month
- 1,000 extra answers€60/month
Enterprise
For large organisations with lots of content and many conversations.
By agreement
Contact us
- Chatbots, sources and answers as needed
- Live chat with your staff as an add-on
- File and image analysis as an add-on – pay as you go
- Full setup
- API access
- GDPR-compliant
- Dedicated support
Ready to answer your visitors – even tonight?
Start for free today, or book a demo and see CleverChat answer from your own website.